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Angelus said:
Ka-pi96 said:
Sounds pretty normal for customer services lines to be terrible though...


Not really my experience. If you're friendly to them, they're pretty much always friendly to you. I can't actually recall ever having a bad customer service experience with MS, or anyone else. 



Do you live in the USA?  because i was on to the wrong support and i was talking to some girl in the USAand she was really nice and helpful, nothing like what i had to deal with in ireland. 



old skool