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I would add to the complaints that they royally fucked up the system transfer process. I got the system launch day and couldn't play it because I didn't have the right fucking SCREWDRIVER. You should not have to buy tools to play a new game system. When I finally had time to go out and buy the special screwdriver, I stripped the screws because either the screws are cheap or Nintendo told us the wrong size. It was a battle to put it back together. Then it made me connect to the internet in order to update before it would let me transfer, and I couldn't connect the new system to the internet, so I couldn't transfer. I couldn't play the system I paid for without a huge battle that took weeks and damaged my system in the process. I don't regret my purchase but damn did Nintendo fuck up a lot with how they handled this. People complain about the lack of a charger for new customers, but it's the fans upgrading that got burned the worst.