Username2324 said:
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Yeah not having any way to help someone who imported their console is the equivalent of not caring about them. Notice the use of the words cannot rather than will not. There is no system set-up to help them because the problem shouldn't exist. No tech support if your purchase fails is one of the risks associated with importing.
The idea that lots of people have had the RROD 6 times is laughably absurd. 0.0016% of people who own a 360 will experience this. That is a generous number.