BREAKING! Valve gets an F from BBB.

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SamuelRSmith said:

[e-mail] said:

But still, an A+ should be held for the very best. I alone have had 2 customer service problems with walmart. 1 was with a wiimote box I had purchased. On leaving the store, i realized it was a little light. I noticed there was tape on the bottom of it. I opened it and it was stuffed with plastic. I went back in and they would do nothing for me. The manager even came across and refused to do anything. I have had good experiences with them and bad. They are no A+

 

Top outline the cronyism within the BBB system I should have used a better example though :/

Well, yeah, no company is going to have a completely golden customer service policy, so that's an impossible standard. Even if the company has the absolute best policies in place, and every staff member is fully versed in those policies, sometimes those employees are just dicks, like in your case.

If the BBB model is as you say it is, I have no doubt that cronyism will take place, this is how these organisations usually work. Take the MPAA, for example, if thr creator's of South Park are to be believed, then the MPAA exists entirely to just exclude independent film makers: the MPAA will only let cinemas show their films, if the cinema exclusively shows films that use their age rating certification. However, the MPAA will often refuse certification, or apply much higher standards to certification, to movies coming from studios who are not a member of the MPAA.

Let's create the BVB, the better video game beureau. The same layout as the BBB but only about video games. We could address it to parents, make parents feel an obligation to buy in line with it as a social norm, and charge companies to have their games on their or else we will give them an F for unsuitable for kids :P