SamuelRSmith said:
While, admittedly, I don't live in the USA, I have experienced their customer service in other countries outside America, and I have heard many an-anecdote from Americans themsevles, but Walmart actually has pretty good customer service. You can launch just about any complaint and, usually, they will give you your money back or let you exchange. In store as well, employees have to be as helpful as physically possible, I've had friends working for the company who can attest to this. Complain what you want about Walmart, but one thing they're good at is serving customers. That's how they got so big. |
This is true. There are a LOT of things I don't like about Walmart but they are perfectly willing to eat a loss in order to resolve a customer's issue. They constantly bombard their staff with the idea that customer service comes first. That is far more deserving of a good grade than Valve's approach.
