A PSN User's account got hacked, $600 lost, and Sony apparently, can't help.

[rolltide101x]

Hiku said:

Bman54 said:

I'm not comparing the actual cases. All I was doing was confirming their policy about if the only way to get your money back is having the credit card company give you a chargeback, then yes, they will just ban your account. That's what happened to me. Sony doesn't care how the money was charged to your account fraudulently. If you need a chargeback, then your account is getting banned.

I'm trying to wrap my head around this policy though. Why would they ban your account if your bank refunds you?
I feel like I'm missing something obvious here. But why does it concern them that you got refunded by your bank?

Because it takes money from them? Pretty obvious lol