A PSN User's account got hacked, $600 lost, and Sony apparently, can't help.

[Jizz_Beard_thePirate]

Hiku said:

Captain_Yuri said:

Well I am pretty sure he gave Sony clear proof or else this wouldn't really be a thing at all other than being a fake and of course sites like vg24/7 wouldn't have any proof cause a lot of it would be private and personal that would be between Sony and the dude

Clear proof of what though? That money was used and someone else activated their PS4 with it? Sure. But how would he prove that he was hacked?
It sounds to me like this could be anything from an account sharing with an untrustworthy person going south, a very weak password that's easy to guess, or him using the same password and username on every site he registers for, etc.

Well heres the thing... Regardless of what the issue might be or how it came to be, the fact of the matter is that his account got compromised and there were a lot of unauthorized transactions that happened... Now the best way to resolve it would be to give him a full refund and deactivate all the games that got purchased on his account in this nonsense time cause that would be good customer service and they are doing the exact opposite.

And the other thing is that even if it was a hack, I doubt Sony would actually say that someone managed to hack PSN so just because we don't know the exact details doesn't mean it couldn't have been a hack.