A PSN User's account got hacked, $600 lost, and Sony apparently, can't help.

[binary solo]

mornelithe said:

binary solo said:
Yeah, credit card company will reverse those purchases, case closed. Start using PSN cards from now on. It's dumb to go to Sony with the problem as if you want them to solve the financial issue. However it is important for Sony to know of the problem so they can improve account security.

Exactly.  Kind of flabbergasted how many people here would first seek Sony's input, rather than going directly to their bank, signing an affidavit, having the money refunded, and terminating any and all PSN transactions from your bank account w/o your prior notice.  While you're out jacking off w/ Sony Customer Service, someone's out buying a car, applying for a loan etc... w/ your CC. *golf clap*

My credit card company contacted me over the phone when they noticed an unusual transaction, and it happened to be someone fraudulently using my card (not a PSN purchase). I said just over the phone, transaction was not made by me, the immediately reversed the transaction, cancelled my card and issued a new card.