To the people posting for him to get the "falcon" model, coming from someone who has sent 3 360's back myself....Microsoft CS doesnt give you the option of requesting a new console. They can leave it in the notes for the tech, but once your console gets there its strictly the techs decision on whether they fix yours, send a new one, or even better yet a refurbished console(aka not broken yet).
Each time I sent mine in I requested a my console be replaced with a newer model and each time it didnt happen. It sucks, but thats the way they handle it. Also I asked one of thier CS reps what was the #1 cause of the RRoD error, his answer was there are over 100 different things that can cause such error. So needless to say the falcon chip by itself isnt going to help with all the errors.
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