kingofwale said:
if it's "unlimited package", why was there a "capacity" to exceed? And for that matter, if you limit a "capacity", they should never call it "UN-Limited" Why aren't you guys complaining about it? |
It's standard here. They write it into the small print that although it's unlimited you're bound by "fair usage" whatever the hell that means. We complained and complained and complained and as soon as our contract was up we switched to BT. This is the package we're on: http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=15764
Again they claim a "fair usage policy applies" but we asked them to define that before we signed up and it actually doesn't. (No I don't understand either.) We've been using them since last September with no hassle at all. My fiance's a professional photographer so he's constantly emailing very large files. He's a baseball fan and as you can't get much on UK TV he's signed up to some US package and watches it streamed over the internet. I do a bit of graphic design work so I often send large files too and I download a lot of stuff so if we don't have problems neither should 99% of other people.









We can literally download, upload and stream stuff all day and night without any hassle from them at all.