Should gamers be able to get a refund if a game is broken at launch such as Unity and Halo: MCC?

[VanceIX]

UltimateUnknown said:

VanceIX said:

UltimateUnknown said:

You can't trust games to not be broken. You can't trust advertisements. You can't trust pre-release footage. You can't trust professional reviewers. You can't trust reviews for the first week. Do you see how complicated this whole process is getting? We just want to play a game that is like it is advertised and delivers what the developer tells us. Like seriously, why is this process so frigin difficult where I've now got to jump through so many hoops just to get a working game that I think I'll enjoy?

Also if EVERY user started doing what you are suggesting, that is wait a week and find reviews, then there would be no user reviews because everyone would be waiting for reviews that would never come out. In other words someone somewhere is taking the fall just so that you can see if the game is truly playable at launch since you just stated we can no longer trust professional reviewers who get the games early. No one should have to take the fall.

*sigh*

Look, what I'm saying is that you need to take a variety of opinions in to view. Take some gamer feedback (because there will always be some people that buy the game just to review it, even if they aren't professional critics, and also hardcore fans of the developer/publisher will buy the game) and some critic feedback in to account when purchasing. It's not nearly as hard as you make it sound like. You're acting like you have to write an essay on the game, when you don't. All you need to do is do a google search and look what people are saying about the game on websites with forums. Alos look at some youtube clips from gamers to see what the user experience is like. It takes just a couple of minutes, not hours, and it saves you from a bad purchase. That's how every purchase is like.

Not doing some prior research is just being lazy. Do you not do a bit of research before buying a car or a console? Just spend a fraction of that time looking to see what others are saying about the game. There. Mission accomplished. Nothing painful about it.

And this whole refund thing? Terrible idea, and I've listed my reasons in the post above. It would be abused to hell by consumers.

I don't quite agree with your viewpoint of some other *loyal* consumer essentially taking the fall in your place just so that the rest of the world can realise that game is not functioning properly.

And I have done my research. I have spent time looking at trailers, gameplay demos from events, developer interviews, etc and I have made up my mind that I want to experience this game because it sounds promising. I just want the game to work. I'm not asking them to refund me if I dislike the game's mechanics. It's just if the game isn't working.

It's like buying a washing machine. I've done my research. I know how fast it spins, how much water it uses, how big its volume is and I've decided its right for me. I buy the washing machine, bring it home only to find that there is a hole in the back that causes water to leak. In that case I will certainly get a refund because th product doesn't work. It's not a matter of bad features (such as a washing machine having a very slow RPM which is all on me if I buy it knowing this), it's just that it doesn't work properly.

If a video game similarly just doesn't work, which is true in many of these multiplayer games at launch, it should be the same as any other electronic product that doesn't work.

So now you're just twisting my words. Why in the world would make your decision off of developer interviews and trailers? That's your own terrible decision. There are fans of the series that will buy the game because they will love it regardless of bugs and such, you can listen to their feedback on it. What's wrong with that? And how about the great critics out there that give it like they see it? Not everyone is untrustworthy. And please tell me how this refund system could ever possibly work. I've already said why it was impossible, so I want to hear your reasoning, because right now this is just impossible to work with. Everything you've said sounds downright unreasonable, so I'd like a better explanation on how you would pull off these refunds without leaving any possiblility for the policy to be abused.