Should gamers be able to get a refund if a game is broken at launch such as Unity and Halo: MCC?

[VanceIX]

I'm gonna be the devil's advocate and say no. Who would determine what is truly broken and what isn't? Almost every game now comes out with at least some bugs. Also, as a consumer it is your responsibility to research the product you want to buy. If you are afraid that you will get a broken game, don't pre-order and just wait for reviews and feedback.

Now, I think that the publisher/developer should own up to broken games and give existing users incentives (kinda like what Ubisoft did with Unity by giving everyone free DLC and those who purchased the season pass a full free game), but that's on them and not some government agency.