Games can definitely take a lot from movies, but the current way they're going about it doesn't do much for me. You can craft a rich story that touches peoples hearts, but tell it primarily through gameplay, I say. I'm not a big fan of this Gameplay > cutscene > gameplay > cutscene stuff we have going on. In my experience, all cutscenes manage to do is break you out of the game world and create a disconnect between yourself and the characters on screen in a forced attempt to feed you plot development. It also invites comparisons with actual movies, and videogames 99 times out of 100 fall drastically short in basically every single field regarding storytelling, character development, and acting when compared to any decent film.
This is the 8th gen, for crying out loud! Surely we're past the point where we should have cast off the shackles of non-player controlled cutscenes once and for all! Create a fully immersive world, where the player himself feels like his actions have meaning -- true meaning, not the artificial nonsense that we've been putting up with for so many years.