Update: I love MS chat support.

[Abaddon]

First of you really need to stop saying MS developed. Please :p

I can understand your frustration. You need to understand that reading a script is what makes them fast. And let people compare support to other companies. They are much better. Its like comparing support of Samsung and Sony when it comes to TVs. Sony gets 5/100 and samsung gets a 90/100. It could be worse. Being tech savvy would firstly tell you the same about your connection. does sound like its from your end and not theirs. Well its the first thing that comes to mind without thinking the upload is faqed up. Its their job to ask you stuff like that. I am one impatient soab that even till now finds it hard to not tell support off each and every time. I used to be the worse of the kind when it came to a customer. My ADSL company all support members knew me by my full name after all the namecalling they would hear from me 24/7 >:)

Point is that the fact you contacted them a second time got you even more frustrated. Its when we cant see things objectively. Just three days ago i was cursing a dude for MyRewards issue. Simply cause the first person thought we fixed it and the other was repeating till they got at the same part of the script to get through their heads what I had been pointing out... I FN DID WHAT THEY TOLD ME TILL THAT PART WHICH DIDNT WORK!.

If its your job to follow a "protocol* you dont risk your job for someone that called. Its like yelling at the register for the high prices. As for the Bungie fiasco, yeah that sucked but YOU my friend were wrong as well :) Sony has Studios developing, Ubisoft, MS etc. The big names publish. Most my friends piss me off for not getting the difference.xD ffs

P.S. what WAS the issue..?