| Euphoria14 said: Unfortunately in customer service you get calls like Puggsly's all day long. People do not realize that the customer rep isn't at fault, so no reason to be a total dick to them. The caller thinks their day is hard because their console can't download or their phone randomly closes apps, but those customer reps day is worse. They have to deal with assholes who yell or act like sarcastics twits all day long. I have never once had an issue with customer service for anything, but of course I am also very polite on the phone. My most recent customer service call was to Apple and they were a total delight to work with and very polite as well. |
These guys have to be polite with the customer even if they are being total dicks or they will lose their jobs. This kind of behavior, forcefully acting as a nice guy when you actually want to say way less educate words is really stressful.
