torok on 22 October 2014
Euphoria14 said: This is exactly why I would never want to work in customer service. You came off as a complete jerk in the chat you posted. If I were him I would have had quite a few choice words for you. |
That's the only conclusion I made after reading the OP. Of course the customer service guys aren't always informed about issues, but that's because they weren't trained properly and just thrown there to answer angry customers.