Imaginedvl on 22 October 2014
| pokoko said: Not really sure why you went into jerk mode there. Yeah, they probably just typed in "halo support" in knowledge base search, which is funny, but it's not like they're trained to deal with game related questions at all. I'd say that the majority of service reps wouldn't know off-hand who developed MCC. |
Exactly what I was thinking. When you started to talk about Phil Spencer, I almost stopped to read...
The support guy is supporting the Xbox One system itself and the question about the game dev. was fair and the guy was just trying to help the way he could with the tools available to him. Going in jerk mode like this is not really helping.
In any case, weird problem. One thing you can try is to download it from somewhere else. I know it may not be that easy but at least you'll know for sure if the problem is coming from the internet connexion or not.
