this reminds me of the whole antennae debacle they had a while back where they told their customers that they were holding their cellphones improperly and that was causing reception issues
so to fix their design flaw they instructed their customers to go out and spend more money for cases to fix the problem...
and this kind of apathy people have wouldn't be so much of a concern if it was just restricted to relatively unimportant issues like this but no it is so pervasive that it affects perception with important issues as well
its not about telling the truth or providing the best product what's important is brainwashing people so they simply perceive that they have the best product or know the truth







