thismeintiel on 21 September 2014
No, they don't. Why? Cause they DIDN'T listen to their customers. There was a storm brewing on the internet and gaming community ever since the plans for the One were rumored. Weaker HW and DRM BS. Then, it got MUCH larger after the reveal and larger still during E3. Did they listen? No. What did it was when pre-order numbers started coming in and they were getting stomped. And yes, pre-orders must have been much worse than what VGC had estimated. A company doesn't switch their position/vision when the difference wasn't that large. The truth is, the One would have been lucky to be at 3M now if they had kept their original plans in place.
So, they were listening to the money, NOT what customers/fans were saying to them.
