360 hardware revision?

[misterd]

iwashere33 said:

albionus said:
But the 360's failure rate is an acceptable 3% and people should understand that everything breaks sometimes, so why are they fixing anything? At any rate, good to see MS may be finally doing something about the ring of death, though I can't shake the feeling that this should have been added in early 2005 not now.  If after a year the ring of death issues end and the price drops below $300 I'll definitely be adding a 360 to my video game stash.

 amount of people who had the issue fixed just by calling microsoft support [i am not even sure how that is possible, either it's broken or not - a phone call won't fix it] 12%

Thank you for calling Microsoft Help Line. My name is Tina. How may I help you this evening.

Hi! I just bought a new XBox 360 yesterday, and I can't get my game to work with it.

Okay, let's see if I can help you. Is the console turned on.

...yes.

Are all the cables connected?

...yes.

OK. Is the TV turned on?

...yes.

Is the TV on the right channel?

..................yes.

All right.... Is the game disc in the machine?

Yes.

And what game is it?

Zelda.