A major part of the digital/physical debate that people forget

[VanceIX]

Ka-pi96 said:
Hmm, I'm pretty sure that it is much easier to return a physical game though...

Definitely. Physical games are much easier to handle in general, especially when it comes to selling and trading the media.

I was just pointing out that a consumer never owns the game. A quick glance at a EULA will confirm it. 

Personally, I do both, and see the benefits of either. Physical is great for limited edition games and such, while digital is great for digital sales and PC games.