PS Plus refund?

[starcraft]

Locknuts said:

starcraft said:

Locknuts said:

Hey guys/girls,

I'm selling my PS3 (ebay auction expires today) and my PS+ sub automatically renewed a few weeks back. I wasn't aware that this was the case until I saw my credit card statement and figured 'ah well I'm selling it anyway I'll just cancel my sub and get a refund for the remainder when I sell it'. I assumed that this would be fine as I'd done the same with Xbox Live when selling my 360 without any hassles.

So I called Playstation Australia this morning and they were very uncooperative. They told me that I was notified of the auto renewal system when I first signed up and that there is no way to close my PS+ accound and issue me a refund. This is despite the fact that I soon won't even have a device to use it on. 

I'm hoping I was just dealing with one bad employee and that there is a way around this.

Anyone else had a similar issue?

Before you piss off your credit card company, I'd call Sony back and threaten to speak to your relevant consumer rights office (Office of Fair Trading in NSW: http://www.fairtrading.nsw.gov.au/About_us/Contact_us.html ).

Tell them you'll make a formal complaint. It is ridiculous to automatically charge you and not simply refund the difference when you ask them too.

I'm checking the Qld site now, thanks.

All good, let us know how it goes. I will no doubt forget when Sony goes to autobill my PS+ again. Be good to know what my options are.