Why all the Gamestop hate?

[VanceIX]

cusman said:

Jizz_Beard_thePirate said:
I think its cause the employees that work there are all over the place... Like for example, the one I go to, there is this employee thats a giant xbox fan and everytime I go there, he tries to sell an xbox one or an xbox game and etc even though all I want is my wiiU/3ds/ps3 game and I told him many times that I dont want an xbox one. Compare that to say Walmart where they don't really care what you buy and they wont consistently tell u to get another system. Least thats from my experience anyway

I have liked GameStops and disliked GameStops and its always about the staff quality. I like a staff that is into the games and giving their opinions and sharing their experience, but I don't like the fanboys that don't listen and don't try to help me find the right games for me and instead just try to sell me games I have no interest in.

It seems to me like half the Gamestops are fine, while the other half absolutely suck. I've had problems with 2 Gamestops in particular, and both with hardware returns. I went to one because my new 3DS XL's hinge seemed off, and they replaced it, but only after telling me that I was overreacting and that if I had a problem with that I'd have a problem with every game system. WTF? Such shitty customer service. The other time, I went to return a different 3DS at another store sue to dead pixels, and they refused to exchange, even after seeing the pixels, claiming that it was too small to notice and be considered a defect. Since when are dead pixels not defects Gamestop? 

I found a Gamestop near my university tat is simply excellent, but I refuse to buy hardware from any Gamestop now. They won't refund you even for defective hardware, and only do identical exchanges, so if they are out of stock with the hardware, you are screwed. 

I can go to Walmart, show the customer rep the defect, and they'll refund me, no questions asked. I can also get a price match at Walmart or Bestbuy, something Gamestop refuses to do as well. If they suffer, they deserve it because of their horrible policies.