Why all the Gamestop hate?

[Mr Khan]

Shadow1980 said:
I think two main reasons people don't like GameStop are 1) they feel like they're getting a raw deal for their trade-ins, and 2) they don't like being pestered to preorder games or subscribe to Game Informer. Well, for point #1, that's just the price you pay for going through a middle man. The retailer margins for new product are slim, and while most of GameStop's revenue comes from new product, most of their profit comes from selling used product. GameStop isn't trying to screw you. They're just trying to make a buck by offering a convenient way for consumers to recoup some of their costs by selling off games they don't want. You want a better deal on your used games? Sell directly to the end user through eBay or whatever. It takes more work and doesn't guarantee immediate gratification, but the payoff will be greater.

As for point #2, the reason GS employees pester you for preorders and GI subs is because their jobs quite literally depend on it. They have a particular quota they have to reach, which is set by regional. I worked for GS for the summer a few years ago, and it was generally around 15-20% of all transactions that needed to have a preorder attached to it (oh, and if you cancel a preorder, it counts against the quota of the employee who has to cancel it). Management is ruthless about enforcing this. If you don't make your percentage enough days, you get your hours cut. If it keeps up, you get cut from the schedule completely (at least the one I worked at never actually fires people, just drops them to zero hours and has them resign so they don't have to pay into unemployment). It wouldn't be so bad if the percentages were more reasonable and took into account that the vast majority of customers that come in are not going to want to preorder anything, and those that do came in with the express purpose of preordering something. If you ever wonder why GS has such a high turnover rate for non-management personnel, well, there you go. It sucks working there for that very reason and that reason alone. If they didn't have mandatory preorder quotas, it would actually be a decent place to work.

I did temp work for them for the holidays 2012, it was pretty fun, though probably didn't expect me to make "sales", so that was why.

Actually thinking of trying again this holiday, since i'll be working for my school for the next two semesters, and the hours will dry up over the holidays (when i'll need the money the most).