Machiavellian said:
How was MS response or how timly they reacted not fast. E3 2013 was June 11 - 13. MS made their policy change June 19th. How fast do you think it takes to completly change your policy and direction for a product that was years in the making. I also have to say that the 2 scenerios are not equal. Sony only needed to provide a disc for a game, MS has to throw out basically everything they wanted to do which I am sure cost them millions. If we are going to compare scenerios that could be on the same level then the PS hack would be it. It took Sony 2 weeks before they confirmed there was a hack and that customer info was compromised. Both scenerios cost both companies millions. |
MS had several red flags that were as clear as day. From the surveys to the "VS" videos from IGN, it was crystal clear that the X1 would do horribly at the state it was in. However, MS acted really arrogant, making up excuses like the consumers don't know what's best for them or the like.
Also, the PSN shutdown isn't similar enough when we're talking about a company listening to what the consumer wants/doesn't want out of a product. Huge difference there. Freedom Wars and X1 are products. PSN is a service and on top of that, what the customers wanted during the PSN shutdown was an explanation. Not a product, an explanation. Sony took 2 weeks because at the beginning, they did not have a complete picture of what was going on until then. Just because the PSN shutdown and MS's X1 fiasco costed both companies millions doesn't mean the scenarios are the same. Also, no one's customer info got compromised since there were no reports of credit fraud whatsoever, but I digress...
