Machiavellian said:
I am still not getting it. MS had a plan for a product. People stated that the product as it is will not get them their money. MS changed the product to meet customer demand. Why would a corporation be sorry, thats a personal type of thing. Actually there was nothing wrong with MS original vision, it was flawed and incomplete probably because Sony forced them to market to early.
It just seem crazy to me to think of a corporation as a person. I do not need a corporation to say they are sorry for a flawed dream, instead I need them to make a product I want to purchase. The word sorry is interesting when you work in a customer facing part of a business. I actually had classes on the way to say you are sorry but not to accept blame. I am not going to go into that whole bit but sorry means nothing when it comes from a corporation. Only actions are relevant. |
Italics: Watch the video (or re-watch if you already saw it). The answer is actually very simple, but it's not my job to spoonify everything.
Saying sorry is an action and an action that only takes a measly second. Being more specific for what you're sorry for will only take a few seconds.
