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Slade6alpha said:
Aura7541 said:

Well, Jim isn't really complaining about the reversals or that MS didn't do enough. He's complaining about how MS didn't apologize to the consumers for the policies the company was trying to force upon them.

Well I didn't watch the video, just going by what others have said. But also, have they really not apologized? I mean I know they've admitted to making mistakes, but I always thought they did. Phil that is. 

They never did. Not even Phil Spencer...