I don't disagree with any of his points really, and there'd be no point in doing so because they are all subjective, but it seems really petty and bitter to acknowledge it's a good thing they changed them but also whining that you will basically never forget or forgive them for those things. They thought the market would respond one way to this element or the other and it responded another way. Does a company need to apologize for that? Bizarre.
I couldn't imagine contemplating a console purchase but then thinking back to things I disagreed with about the console and even though they'd been changed for the betterment of my personal preferences, still having a negative connotation about it. Or, while apparently enjoying said console and thinking it's a good machine (as he apparently does), being so negative about it just because of what it used to be. Seems to be a shitty way to live life.