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vivster said:

You seem to mistake "having to forcefully remove their favorite features to save their sales" with "listening".

You can't tell me that MS did want to remove everything because they like their customers so much. You can't tell me that they're happy about the changes they were forced to make. That's not "listening". That's grudgingly bowing to the market.

Yea, that's what companies do, they "bow to the market" or they lose. I don't think any company is noble or anything like that.