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De85 said:

Reasonable? We think so. Shortly after, the customer received the following response:

Xxxxxxx,

This is what happens when your MacBook Pro sustains water damage.They are pro machines and they don’t like water. It sounds like you’re just looking for someone to get mad at other than yourself.

Steve

We find that response totally comical! Don’t you? While we’re guessing Steve Jobs himself wasn’t on the other end of this, it’s certainly a direct response from the @apple.com domain, which is only available to employees of the company. This means that someone directly representing Apple was responsible for this stunt. Come on, Apple. Seriously, this isn’t a good way to treat your customers, though you do get major points for the witty and comical response."


I'm sorry, but that was hilarious.

Look on the brightside, at least you talked to someone at Apple.  You call Microsoft with a support question and they pretend they're a pizza delivery company.