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Porcupine_I said:
This is one of the cases where trashing started before any sort of official statement from Sony.

...and no, some guy at customer hotline does not count.


Yeah but to be fair the amount of public backlash most certainly got their attention and with Sony execs being so active on the Twitters and interwebs they were able to respond so quickly.

If no one said anything out here in the wild this may have festered or worse, not been rectified at all. Granted some of the responses have been vitriolic in certain places (i.e. the Gaf and Disqus) so I urge people to be outspoken but civil.

Good on Sony for fixing this so fast.