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McGran said:

I presume you realise that just because you assert a position that doesn't mean that you have made a compelling argument.

I believe you've written end-user documentation.  I don't believe you've written fool-proof end-user documentation.

Did you even read my post?  I've not argued against anything - I simply identified that there are users who would not be confident performing tasks more complex than simple installations.  Are you seriously arguing against that?

Maybe you'd find the flies would go away if you stopped talking shit.

Lacking confidence and being able to do it are two different things.  I think what I was asserting was that with good documentation, which generally Microsoft provides, users would be able to work around it.