Adinnieken said:
McGran said:
the-pi-guy said:
I think you are overestimating a lot of users.
I'm not saying it is difficult, or anything to that extent. I am merely saying that so many people have absolutely no idea about a lot about computers. As far as they care, the computer is a magic box.
In my school, even some of the more "tech-savvy" have little idea about it.
|
This is a fair point. Remember Microsoft have gone to a lot of effort to innoculate users from the C:/ world. Many many users lose confidence at any tasks beyond installWizard.
What's a drive letter? It doesn't have one? I see something that says C:, do I click on that? My screen's gone black...
|
Except there is no need to teach them anything.
You have them follow instructions to complete a task they want to achieve.
Game. Set. Match.
Have any of you written end-user documentation? Or even support documentation? The point of support or trouble-shooting documentation isn't to educate the reader on what they're doing or how they're doing it, just to get to the proper end result.
Windows 7 and higher, for certain, won't allow you to delete the volume that the OS resides on. You also can't select a drive letter already in use.
Lastly, it would be nice if the people arguing for a point actually knew how what they were arguing against worked before they attempted their argument, because I can sit here and swat flies all day, but I'm wasting my time doing so.
|
I presume you realise that just because you assert a position that doesn't mean that you have made a compelling argument.
I believe you've written end-user documentation. I don't believe you've written fool-proof end-user documentation.
Did you even read my post? I've not argued against anything - I simply identified that there are users who would not be confident performing tasks more complex than simple installations. Are you seriously arguing against that?
Maybe you'd find the flies would go away if you stopped talking shit.
