Alby_da_Wolf on 12 June 2014
Digital can be the future and the best option, but users can't be forced, the only acceptable way is luring them with additional benefits and savings, and no big company can completely give up physical and offline, unless they like to give up a chunk of potential market that currently is majority (maybe people with a connection are already the majority, but those that can enjoy a connection reliable and fast enough most of the time are still a minority), but even when it will be minority it still will be huge for decennia.
