Ngai Croal is actually a savvy game journalist, and has been honest about Microsoft's shortcomings, but this alleged lack of 3rd party support among US-based devs is simply an artifact of the later launch of the PS3 launch and the harried schedules of PR personnel, nothing more. The 360 has twice the US install base of the PS3, so of course they'll focus on the biggest piece of the pie first. Over time market shares will equalize, and equal time will become the norm.
Live has some nice features, but no one portal is going to dominate the game industry, and Microsoft shot itself in the foot by selling lots of units with tiny or no hard drives.
Live's subscription strategy is another problem. When you visit a store, do they charge you money just for entering their building? Of course not. Similarly with online gaming: it should be free to visit, with the option to purchase cool stuff. But Live's subscription means their core audience is limited to rich, white, mostly male FPS fans and action junkies - a small minority of the global gaming public.
Last but not least, Sony's toolset and developer support has improved dramatically over the past year, everywhere from Phyre to middleware.
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