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Dr.Henry_Killinger said:

You're right. Nobody asked for it, Sony did it of their own accord because they actually value their customers. Have some self-respect for once, companies are supposed to serve consumers, not the other way around. 

A consumer who actually valued their investment would take offense. If sony fcks up with my psn wallet, I will be on customer service within the minute because they had better refund me or their losing a customer. And they will, because they know they will lose a customer.

You're a consumer god dammit, your money has value!

I'm not excusing Sony and I'm not attacking Microsoft, this is about you and all the other people that have been letting MS get away with. They are a company, they will do whatever they can get away with. Its the consumer's responsibility to hold them accountable. You continue to defend MS when I'm critizing you're lack of action, and you're proving my point that all you do is get stepped on by MS.

I'm already paying the price for your inactivity. Now I have to pay for online because its ok for MS to do it. So I will have to get mad for you if you wish to simply consume rather than be informed and have self-worth as a customer, because injustice anywhere is a threat to justice everywhere.

LOL oh yeah free Knack, the lowest rated next gen game from Sony (or MS for that matter). Clearly they value the consumers.

Of course, that's fantasy talk. They value consumers who give them money. And what better way to entice people to give them monies than by digitally bundling a shitty game that would otherwise not sell that much? And in a territory that has been declines every generation in console business. In reality, what Sony did with Japan is no different than what MS did with the Xbox One. They added value to the console to spur more sales. In each situation there are early adopters who bought the same console but got none of that bonus.

Sony did "refund" my money one time. Of course, Sony's version of a refund is where they take that money that they took off your debit/credit card, and put it back in your PSN wallet. Which means, of course, in the end, you're still stuck spending that money on their network. It's not really a refund. The last time they did this I told them I want a real actual refund or they'd lose a customer. They declined, and I haven't renewed my PS+ membership or spent a penny on PSN content since. One of the main reasons I couldn't care less about a PS4 right now, too. And when my "repaired" 360 console from MS lasted a few hours before RROD'ing again, I told them if my returned console got the RROD again they would lose me as a consumer. My return unit was a new console with an updated chip set and the RROD was no longer an issue. Maybe people just have different opinions and get upset over different things? Maybe different strokes for different folks? That almost seems too simple.

I am aware you are talking about Sony fans and MS fans. Every post I have made in reply has been from a consumer point of view. You're just looking at things through selective glasses, and that makes you wrong. Can't make it any simpler for you, and now we're veering back into the same type of conversation we were having earlier, so toodles.