Alby_da_Wolf on 07 February 2014
@OP:
1) Blaming the user means granted failure.
2) It must be said, though, that with Internet as sounding board, vocal minorities may look bigger than they actually are, increasing their influence both on companies and other users. But companies should be able to tell their real weight, and common , more casual users and fans can most of the times tell whether another fan is normal or a fanboy going ballistic.
