| mrstickball said: The ironic thing is that everyone jumps to the "oh man, they've had to fix so many systems that they don't have enough repair boxes". Why not think of the fact that maybe, just maybe, someone didn't order enough boxes? Stock runs out all the time on things, and things get tight. Thats why there's a thing called "re-ordering". |
Or, Microsoft really does suffer from catastrophic reliability issues. I think their "we can't release hardware failure rates because it's a moving target" and their "it's the end user's fault the DVDs are being scratched" comments reek of horrible hardware reliability and a corporation's attempt to cover up the fact.
The European consumer commision had to prove that it was in fact the console which was responsible for the scratches, forcing Microsoft to 'fess up and actually do something about it. That kind of attitude does not instill any degree of confidence for consumers. I do hope that the commision also forces Microsoft to reveal their hardware failure rate, and if they do, I bet it will be ludicrously high, but if they are actually forced to address the reliability issue in this way, at least consumers can finally look forward to worry-free, reliable console gaming on the 360.
