360 Gamer reported a 62% failure rate amongst its readers after doing a survey with people having to provide their Gametag as reference.
According to another report EA had broken almost half of their XBox 360s, an EA insider told failure rates for them are 10 times higher than the figures provided by Microsoft at the time. Currently Microsoft doesn't want to provide data on failure rates as they are "a moving target".
It seems especially repeat failures of "refurbished" units are very common.
Isn't there a consumer protection agency which could pressure Microsoft to release accurate data? Here in the Netherlands there were many reports of XBox 360s scratching DVDs, Microsoft blamed consumers instead, but after a consumer interests TV program got involved Microsoft eventually admitted to these problems and promised to address the issue.
