1) Ask them who they're buying for
2) Ask them if that person had a current gen console and mentioned anything about wanting the next gen console
3) Tell them that there's basically three things to consider in buying a console:
a) Price
b) Game line up and features
c) Non-game features
4) Tell them about Xbox's non-gaming features and then ask the customer if they would value it themselves and if they think it's worth a $100 premium
5) Tell them to go back and talk with their loved one about the games they want and really not go for a surprise present for such a big purchase. Ultimately just relay the information to the loved one.
6) Say goodbye to them
7) Get fired for not making a sale









