DietSoap on 19 November 2013
| Train wreck said: I guess the best thing Sony can do at this point is to try and get ahead of the story, extend the warranty of the launch units past a year, pin point where these manufacturing problems are occurring and try to fix them asap, at least before years end/Japanese launch. |
Agreed 100%.
Microsoft extended their default 360 warranty to 3 years in response to the RROD fiasco, and they were still profitable by 2010 even with a 54% failure rate and FAR bigger loss leading than either console this gen (albeit not as much as PS3).
If problems are really as low as Sony is saying they are (and I don't believe they are, but I certainly don't believe they're as high as 54% or 40%, either), then extending the warranty can only INCREASE profitability by increasing software sales thanks to more people buying a PS4 due to feeling secure about their purchase.
