PS4 failure reporting is completely overblown by opposing fanboys

[Valerik]

keroncoward said:

Valerik said:
I'm impressed you're throwing around that Sony has lied a whopping less than 24 hours into this. Lets watch how the cards fall then make the call, yeah? I just know mine works great and I have to say I'm really happy with the DS4 design. I always hated my DS3.

How can they get an estimate of every PS4 on the shelves when the faulty ones were from a batch of taco bell winners and media outlets? Of course they are lying it makes no sense. 

Perhaps you misread the tweet, but it stated that:

"There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction."

 

Now, if you read that carefully you will see that it states the 0.4% number that compares the number of reported problems to Sony (IE people seeing replacements, repair, etc) versus the total number they shipped *so far*. It could go up, it could stay the same. We won't know until time passes and people continue open their boxes, hook up their system, and turn it on.

 

TL;DR To answer your question: they can get an estimate because people complain to them, then they add those up and divide by the total systems shipped. That's how they get an estimate.