Nem on 11 November 2013
Wow... im impressed at amazon. What great management.
They used that episode that would be something bad when they promised one customer a new game for free and instead of revoking it, they tap on it and decide to give one for free to everyone leveraging their sales of PS4 and giving them a definite edge over competitiors. They turned what would be a crisis into an advantage.
I stand in awe. Amazon is the example of a great and smart company.
