There are screw ups and then there are MEGA screw ups. Microsoft's complete and total failure with GFWL is in the second category.
You know that executives at Microsoft have to be sick to the stomach at how much power and revenue they've throw away over the years. They were in an absolutely perfect position to take over PC gaming. They had the OS monopoly, they had the marketing dollars, and yet Steam came and owned them in the face. It's not just on Steam, though, as the digital PC market was virtually gifted to them via Microsoft's neglect and the absolute abomination that was GFWL. How the HELL could a software company of Microsoft's scope produce something so completely broken, so amazingly rage-inducing? I would love to know how that happened. It wasn't just a swing-and-a-miss, it was a swing, a miss, and a torn groin muscle.
In a nutshell, Microsoft has lost all credibility in the PC gaming market. They're so far behind that it would require a virtual Apple-type lock-down for them to be more than bit players. That's the hole they dug for themselves. It's something they fucking deserve, too, as GFWL was by far the worst experience I've had with gaming in my entire life.
