mysticD on 04 March 2008
Well, Legend regardless of who is at fault, MS as a company reallly should step up and take the responsibilty of its employees. Promise or policy is not issue here, the issue here is good customer service which MS is sorely lacking. From my experience dealing with all 3 major console customer service, I have to say Nintendo is probably the best of the three. MS could learn a lot from Nintendo when it come to taking care of loyal customers.
