WOW.... you must be the most cursed MS user I know.... well I'm the opposite I have had 3 XB360 not a single RRoD I got a day one never RRoDed and it was on most of the time even when not playing (mabe keeping it always hot prevented the board to wrap when cooling down :) bought a second like a year after never got a RRoD but it got stolen in a break in :(
and now I have a slim I bought when Kinect launched and still 0 problem....
now with MS customer service (in general, not just for 360) I have had some of the best experience with a cust service all around.... every question I had got answered at most in a few days if not within 24 hours or I go directly with the live chat.... then again I rarely use the phone for cust service...
so yeah I feel you I'd be also pissed probably if I had your bad experience.... but damn you have bad luck...well I wish you good luck with your future purchase, from MS or otherwise....








