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I usually (not always) find user review average to be better representative of the quality of a game than the site review average.

A keen eye for gameplay videos tends to garner the most weight in judging if I will get a game, but as far as discovery goes, I go down the list based on descending order of average user review scores.

And even considering all of that, I still like Gamerankings.com better than Metacritic.com