Just call them. Sony is very kind in fixing mistakes. I remember that I bought Battle royale digitally on sale (cross-buy). However I only could play the game on my PS3 since the Vita download was broken. 1 Week later they give me a refund and the correct download on my Vita so I received that game free.
Stories unfolded with my home made rap songs. Feel free to listen here with lyrics: https://youtu.be/vyT9PbK5_T0







