Adinnieken said:
yo_john117 said:
Adinnieken said:
Yes, but the moderation here won't ever do anything about that person trolling.
Great example, person trolls a thread, they're confronted, they openly admit to trolling the thread. It gets reported. Nothing happens.
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If that ever happens be sure to send a message to any moderator with the proof and we'll look into it.
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It happened two days ago, I clicked Report, and nothing happened. If the process for reporting infractions is broken then that needs to be fixed or we need to be told the process is broken and what alternative is in place.
We were told, not too long ago, NOT to message moderators individually. That doing so may get us banned. We were also told to use the report button, and to use it only once per issue.
Are we getting a complete reversal on policy now?
When I was a moderator on another board, we got notice of any infraction, we posted a comment in a thread regarding the submission, what we did, and why. If the notification required follow-up with the person, we posted that information as well, unless it was "private". So generally, any communication with the person who notified and the person who violated board rules was included. This was to ensure everyone knew what was going on and everything was above board.
As a forum member, I want the rules to apply equally. Right now they aren't. There are people here who may not be getting away with murder, but they're certainly able to walk around and freely slash people with knives and no moderator bats an eye. I shouldn't have to have a preferred moderator to communicate with, the moderation should be unbiased. If it isn't unbiased, if the point is to have moderations with specific biases who offset the moderation of other moderators with specific biases, then there is a real issue with moderation.
I guess the real question now is, what happens when I click "Report". What happens to that report? How does the moderation staff know that something was or wasn't reported, how do you know what action or inaction took place, and the reason/logic behind why that action or inaction took place? Because honestly, up to this point I figured when I clicked report that every moderator knew what was reported and why it wasn't actived upon or if it was why it was.
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I've never heard of anything like that. I think you might have mis-read something because the general thought has always been, if you have a problem with a moderation or lack thereof messaging a moderator is perfectly fine.
Believe it or not, the rules on this forum do apply equally. We really do try to be consistent in our moderations and the fact that we get accused of being Sony, Microsoft, and Nintendo biased on a regular basis speaks volumes to the consitency of our moderations. Truth be told, not everything that is reported is trolling/flaming and likewise, just because something is negative does not mean it is moderatable.
Basically all reports are sent to a general queue that any moderator has access to. If we're not sure how to handle a particular report, we talk it over in a mod chat room and everyone there weighs in their opinion on that matter.
