Another Gamer Screwed by Microsoft

[Sqrl]

BenKenobi88 said:

Rath said:
Man do I feel sorry for him. I can imagine that if this story turns quite big though that MS would probably get a bunch of devs to sign a new console and to send it to him free - its the type of thing a company does to make themselves look like the good guys.

Hell, if I got my console signed by a few lower guys from Bungie, but met them in person, talked to them, saw them sign my console...I'd rather have that than the top guys from tons of developers sign it...it wouldn't be the same.

Agreed, restitution in this case is to fly him out to the next E3, cover his hotel, and have him personally introduced to some of his favorite devs and get some hands on time with his most anticipated games.

From MS' perspective this shouldn't be a nuisance this should be a fantastic opportunity for some of the best publicity you could ever hope for. If they do what I just said above it will be the cheapest way they could have ever imagined reaching the hearts and minds of millions of gamers because you can bet your ass that story would print....if they lean on their PR guys it could even hit the national media for a blip or two.

@"tough shit" crowd,

Screw you people, the guy called ahead and wrote a letter..at some point human "douchebaggery" comes into play here. Unless the box shows up at the factory and is automatically opened and loaded into the cleaner someone should have cought it...and even then the tech support rep on the phone should have said something.

The more likely scenario is that the washing is in fact automated but somebody opened the box ignored the letter and said "tough shit" to the markings on the box. This guy did everything he could do keep it safe short of packing himself into the box with it.